Types of Data Collected

• Personal Information: Includes names, email addresses, and possibly company names when users register for CUBE or engage in transactions.
• Usage Data: We collect data on how you interact with our services, including preferences and various settings.
• Technical Data: Includes IP addresses, browser types, and operating system information necessary for technical support and to ensure optimal service performance.

Data Collection Methods

• Direct Submissions: Through user registrations, contact forms, and support requests.
• Automated Technologies: Cookies and other session tools to improve user experience and track website usage patterns.

Third-Party Services

We partner with various third-party service providers to enhance the functionality of CUBE and ensure a seamless user experience:

• Webflow: Hosts our website; collects data related to site interactions and user behaviors to enhance site functionality.
• Outseta: Manages user authentication, billing, and CRM functionalities; collects data through forms and account settings for service provision.
• Tidio (Cubot): Provides AI-driven chatbot services on the website; collects interaction data to improve response accuracy and user experience.
• Google Analytics: Analyzes website traffic and user interactions to optimize marketing strategies and website design.
• AWS: Utilizes Amazon Web Services for cloud storage solutions; stores all types of collected data securely, ensuring data integrity and availability.
• PayPal: Processes payment transactions; collects transactional information such as payment method details, and billing and shipping information necessary for completing purchases. The handling of your payment data by PayPal is governed by PayPal's privacy policy.

Each third-party provider is carefully selected to ensure data security and integrity, adhering to our privacy standards and legal obligations. We share your data with these partners only to the extent necessary for providing the services outlined in this policy, and under strict confidentiality agreements.

Use of Data

• Service Delivery: Your data helps us provide, maintain, and improve the functionalities of CUBE.
• Customer Support: Personal and technical data are used to resolve queries and ensure a personalized support experience.
• Marketing and Communications: We may use your contact details to send updates, security alerts, and administrative messages.
• Analytics and Improvements: Usage and technical data help us understand user behavior and trends to improve our services and develop new features.

Data Sharing

• We only share your data with third parties as necessary for the provision of our services, compliance with the law, or with your explicit consent. All third-party providers are obligated to protect the data and use it solely for the purposes specified by Ubikwi SARL.